{"id":7861,"date":"2022-11-28T21:11:22","date_gmt":"2022-11-28T20:11:22","guid":{"rendered":"https:\/\/bukiboek.nl\/?page_id=7861"},"modified":"2026-03-06T11:24:38","modified_gmt":"2026-03-06T10:24:38","slug":"veel-gestelde-vragen","status":"publish","type":"page","link":"https:\/\/bukiboek.nl\/en\/veel-gestelde-vragen\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7861\" class=\"elementor elementor-7861\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1b78ff e-flex e-con-boxed e-con e-parent\" data-id=\"d1b78ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bd012e e-con-full e-flex e-con e-child\" data-id=\"3bd012e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c01b9c5 elementor-widget elementor-widget-heading\" data-id=\"c01b9c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1146ab elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a1146ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find the answers to frequently asked questions. Is your question not listed? Then take <a href=\"https:\/\/bukiboek.nl\/en\/contact\/\">Contact<\/a> with us!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-976469e e-flex e-con-boxed e-con e-parent\" data-id=\"976469e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-46f0093 e-flex e-con-boxed e-con e-child\" data-id=\"46f0093\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-319941c elementor-widget elementor-widget-n-accordion\" data-id=\"319941c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5200\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-5200\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the delivery time of my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5200\" class=\"elementor-element elementor-element-e54503d e-con-full e-flex e-con e-child\" data-id=\"e54503d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faf0a00 elementor-widget elementor-widget-text-editor\" data-id=\"faf0a00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This depends on the item you order:\u00a0<\/p><ul><li><strong>Op voorraad:<\/strong> Als u een boek heeft besteld dat op voorraad is, wordt uw bestelling binnen 1 tot 3 werkdagen verzonden.<\/li><li><span class=\"v1x_s2 v1ContentPasted0\"><span class=\"v1ContentPasted2\"><strong>Op nabestelling:<\/strong> het kinderboek is niet op voorraad, maar is w\u00e9l te bestellen. De levertijd is per boek verschillend, gemiddeld duurt dit 2-6 weken. De levertijd is een indicatie en kan door externe factoren die buiten onze invloed liggen, zoals transportvertraging of douaneafhandeling, soms langer duren.<\/span><\/span><\/li><\/ul><p data-start=\"494\" data-end=\"621\">Wanneer een bestelling meerdere boeken bevat, wordt de bestelling standaard in \u00e9\u00e9n keer verzonden zodra deze compleet is. Wilt u een deel van uw bestelling eerder ontvangen? Dat is mogelijk via een deelzending. Hier worden extra verzendkosten voor in rekening gebracht. Hiervoor kunt u contact met ons opnemen via <span class=\"v1x_s2 v1ContentPasted0 v1ContentPasted3\"><span class=\"v1ContentPasted2 v1ContentPasted3\"><a href=\"mailto:Info@bukiboek.nl\">info@bukiboek.nl<\/a><\/span><\/span><a href=\"mailto:Info@bukiboek.nl\">NL<\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5201\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5201\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I buy children&#039;s books in a specific language that is not online? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5201\" class=\"elementor-element elementor-element-ae7afbb e-con-full e-flex e-con e-child\" data-id=\"ae7afbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-611141f elementor-widget elementor-widget-text-editor\" data-id=\"611141f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, that&#039;s possible. We currently offer 30 different languages in multilingual children&#039;s books. Our goal is to make multilingual children&#039;s books available to everyone. You can help us with this. Are you missing children&#039;s books in a language or are you missing a specific book on our website? Then let us know via our customer service. Then we will look for you! Contact us at:\u00a0<a href=\"tel:+31%200645966373\">+<\/a><a class=\"v1ContentPasted0\" href=\"tel:+31%200645966373\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"v1x_s5\">31 0645966373\u00a0<\/span><\/a>or\u00a0<a href=\"mailto:Info@bukiboek.nl\">info@bukiboek.nl<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5202\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5202\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I want a selection of children&#039;s books for our school library, can I get advice? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5202\" class=\"elementor-element elementor-element-3ac671e e-con-full e-flex e-con e-child\" data-id=\"3ac671e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2cf377 elementor-widget elementor-widget-text-editor\" data-id=\"e2cf377\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, that&#039;s possible. Do you need any specific questions or information in addition to the information about our children&#039;s books on the website? We are happy to help you with personal advice. Please contact our customer service at:\u00a0<a href=\"tel:+31%200645966373\"><span class=\"v1ContentPasted4\">+<\/span><\/a><span class=\"v1x_s5\"><a class=\"v1ContentPasted0 v1ContentPasted4\" href=\"tel:+31%200645966373\" target=\"_blank\" rel=\"noopener noreferrer\">31 0645966373<\/a>\u00a0<\/span><span class=\"v1ContentPasted4\">or\u00a0<a href=\"mailto:Info@bukiboek.nl\">info@bukiboek.nl<\/a>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5203\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5203\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I want a children&#039;s book order that is not in stock, can I still order it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5203\" class=\"elementor-element elementor-element-107fe39 e-con-full e-flex e-con e-child\" data-id=\"107fe39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c609dd elementor-widget elementor-widget-text-editor\" data-id=\"1c609dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Is de status van het kinderboekboek &#8216;<strong>niet op voorraad<\/strong>&#8216; dan is het boek uitverkocht en niet meer na te bestellen.<\/p><p>Is de status van het kinderboek &#8216;<strong>op nabestelling<\/strong>&#8216; dan is het boek is niet op voorraad, maar w\u00e9l te bestellen. Dit boek kun je dus wel in jouw winkelmand plaatsen en bestellen.<\/p><p>\u00a0<\/p><p>De levertijd van deze boeken wijkt af van onze reguliere levertijd. Dit duurt\u00a0<span class=\"v1ContentPasted5\">on average 2-6 weeks. <span class=\"v1x_s2 v1ContentPasted0\"><span class=\"v1ContentPasted2\">De levertijd is een indicatie en kan door externe factoren die buiten onze invloed liggen, zoals transportvertraging of douaneafhandeling, soms langer duren.<\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5204\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5204\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kan ik vanuit Belgi\u00eb bestellen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5204\" class=\"elementor-element elementor-element-3e1e020 e-con-full e-flex e-con e-child\" data-id=\"3e1e020\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f3aee4 elementor-widget elementor-widget-text-editor\" data-id=\"0f3aee4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ja, bestellingen vanuit Belgi\u00eb zijn mogelijk. Scholen, bibliotheken en andere organisaties kunnen hun bestelling ook plaatsen via een bestelbon.<\/p><p>U kunt de bestelling plaatsen via de optie <strong data-start=\"413\" data-end=\"429\">\u2018op factuur\u2019<\/strong> in onze webshop en daarna de bestelbon naar <strong data-start=\"581\" data-end=\"601\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"583\" data-end=\"599\">info@bukiboek.nl<\/a><\/strong> toesturen.<\/p><p>Het bestelbonnummer kunt u tijdens het bestellen ook toevoegen in het veld <strong data-start=\"448\" data-end=\"463\">opmerkingen. <\/strong><\/p><p>Wij voegen het bestelbonnummer dan toe aan de factuur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5205\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5205\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kan ik op factuur bestellen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5205\" class=\"elementor-element elementor-element-bff6d6f e-con-full e-flex e-con e-child\" data-id=\"bff6d6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd8a331 elementor-widget elementor-widget-text-editor\" data-id=\"dd8a331\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ja, dat is mogelijk voor scholen, bibliotheken en andere organisaties. Tijdens het bestellen kunt u kiezen voor betalen op factuur. Na het plaatsen van de bestelling ontvangt u de factuur per e-mail met de betaalgegevens en betaaltermijn.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5206\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5206\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which payment methods can I use on BukiBook? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5206\" class=\"elementor-element elementor-element-b3dccd5 e-con-full e-flex e-con e-child\" data-id=\"b3dccd5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e580ae elementor-widget elementor-widget-text-editor\" data-id=\"3e580ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"v1x_s2 v1ContentPasted0\">You can pay for your order with:<\/span><\/p><ul class=\"v1x_ul1\"><li class=\"v1x_li2\"><p><span class=\"v1x_s2 v1ContentPasted0\">iDEAL<\/span><\/p><\/li><li class=\"v1x_li2\"><p><span class=\"v1x_s2 v1ContentPasted0\">Credit card (Visa, MasterCard and American Express)\u00a0<\/span><\/p><\/li><li class=\"v1x_li2\"><p><span class=\"v1x_s2 v1ContentPasted0\">Apple Pay<\/span><\/p><\/li><li class=\"v1x_li2\"><p><span class=\"v1x_s2 v1ContentPasted0\">Bankoverschrijving &#8211; Op rekening<\/span><\/p><\/li><li class=\"v1x_li2\"><p><span class=\"v1x_s2 v1ContentPasted0\">Bank transfer\u00a0<\/span><\/p><\/li><li>Op factuur\/ bestelbon<\/li><\/ul><p><span class=\"v1x_s2 v1ContentPasted0\">Your personal information will be used to process your order<\/span><span class=\"v1x_s2 v1ContentPasted0\">\u00a0to optimize your experience on this site and for other purposes as described in our\u00a0<a class=\"v1ContentPasted0\" href=\"https:\/\/bukiboek.nl\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">privacy policy<\/a>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5207\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5207\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the shipping costs for my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5207\" class=\"elementor-element elementor-element-d271fcb e-con-full e-flex e-con e-child\" data-id=\"d271fcb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-531ddd7 elementor-widget elementor-widget-text-editor\" data-id=\"531ddd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"v1x_s2 v1ContentPasted0\">This depends on the size of your order.\u00a0<\/span><\/p><ul><li class=\"v1x_p2\"><p><span class=\"v1x_s2 v1ContentPasted0\">Brievenbuspakket: \u20ac 4,25<\/span><\/p><\/li><li class=\"v1x_p2\"><p><span class=\"v1x_s2 v1ContentPasted0\"><span class=\"v1ContentPasted1\">Pakket: \u20ac 6,95<\/span><br \/><\/span><\/p><\/li><li><p>Gratis: Vanaf \u20ac 90,- wordt jouw pakket gratis verzonden.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5208\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5208\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the return period of my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5208\" class=\"elementor-element elementor-element-ec18a2d e-con-full e-flex e-con e-child\" data-id=\"ec18a2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65962db elementor-widget elementor-widget-text-editor\" data-id=\"65962db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use a standard return period of 30 days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5209\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5209\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I return my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5209\" class=\"elementor-element elementor-element-bb142c6 e-con-full e-flex e-con e-child\" data-id=\"bb142c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85746eb elementor-widget elementor-widget-text-editor\" data-id=\"85746eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"v1x_p2 v1ContentPasted0\">Stuur de onbeschadigde kinderboeken binnen 30 dagen naar ons retouradres (retourkosten voor klant).<\/p><p>\u00a0<\/p><p class=\"v1x_p2 v1ContentPasted0\">If possible, use the original packaging. Enclose the packing slip or state the order number on the packaging. After receiving your return in good condition, we will refund the full purchase amount to your account.\u00a0<\/p><p class=\"v1x_p2 v1ContentPasted0\">The return costs are for your own account. Keep your proof of return until you have received a message from us. BukiBook is not responsible for the loss of your return shipment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-52010\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-52010\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I change or cancel my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-52010\" class=\"elementor-element elementor-element-aff6c72 e-con-full e-flex e-con e-child\" data-id=\"aff6c72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f9b016 elementor-widget elementor-widget-text-editor\" data-id=\"9f9b016\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"v1x_s2 v1ContentPasted0\">Adding products to a placed order is unfortunately not possible. Cancel the existing order and place a new order or contact our customer service.\u00a0<\/span><span class=\"v1x_s2 v1ContentPasted0\">Canceling an order can only be done through our customer service. Contact us at:\u00a0<\/span><span class=\"v1x_s2 v1ContentPasted0\"><a class=\"v1ContentPasted0\" href=\"tel:+31%200645966373\" target=\"_blank\" rel=\"noopener noreferrer\">+31 0645966373\u00a0<\/a>or\u00a0<a href=\"mailto:Info@bukiboek.nl\">info@bukiboek.nl<\/a>.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Veel gestelde vragen Hier vind je de antwoorden op veel gestelde vragen. Staat jouw vraag er niet tussen? Neem dan contact met ons! Wat is de levertijd van mijn bestelling? Dit hangt af van het artikel dat je bestelt:\u00a0 Op voorraad: Als u een boek heeft besteld dat op voorraad is, wordt uw bestelling binnen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7861","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Veel gestelde vragen - BukiBoek<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bukiboek.nl\/en\/veel-gestelde-vragen\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Veel gestelde vragen - BukiBoek\" \/>\n<meta property=\"og:description\" content=\"Veel gestelde vragen Hier vind je de antwoorden op veel gestelde vragen. 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